Privacy Policy

Solar Topper ("we," "us," or "our") operates www.solartopper.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, or interact with our advertising.

Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address, city, and property type when you submit a quote or contact form.
• Message content: any details you choose to include in form messages or inquiries.
• Marketing preferences: email address if you subscribe to our newsletter.
• Usage data: pages visited, referral source, device type, browser type, and general interaction data collected through cookies and similar technologies.
• Advertising data: information related to ad clicks and conversions when you arrive via Google Ads or other advertising platforms.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and provide solar installation information
• Contact you by phone, email, or text regarding your inquiry
• Schedule consultations and follow up on leads
• Improve our website, services, and customer experience
• Measure advertising performance and website analytics
• Send marketing communications if you have opted in
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate our business, such as Google (Analytics, Tag Manager, Ads, and Google Sheets for lead management)
• Advertising partners to measure ad performance and attribute leads
• Legal authorities when required by law or to protect our rights

Cookies and Tracking

Our website uses cookies and similar technologies through Google Analytics, Google Tag Manager, and Google Ads to understand how visitors use our site and to measure advertising effectiveness. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale or sharing of personal information (we do not sell your data)
• Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us using the information below. We will verify your request before responding.

Data Retention

We retain personal information for as long as needed to respond to your inquiry, provide services, comply with legal obligations, and resolve disputes. Lead form submissions are retained in our internal systems for business record-keeping.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

• Solar Topper
• Orange County, CA 92602
• Phone: (888) 212-8490
• Email: info@solartopper.com
• Contact form